General business conditions govern the relationship between you and us and are recognised by you as valid at the time of your booking. The contract for accommodations is valid as soon as room, premises and other services are ordered and agreed upon.
Reservation dates are binding for both contractual partners.
Reserved rooms are available to the guest(s) beginning at 1:30 p.m. on the arrival date.
Day of departure: We request that you check out of your room by 11:00 a.m.
Settling your bill is due by departure at the latest. Means of payment: Cash, EC-card, pre-payment transfer of funds.
Cancellation provisions
- at least 60 days before arrival free of charge
- at least 40 days before arrival 20% of the travel price
- at least 14 days before arrival 40% of the travel pricis
- fewer than 14 days before arrival 80% of the travel price
- In case of later arrival or earlier departure, 80% of the travel price will be charged.
Bank account:
Raiba Grainet
Bank routing no.: 74069744
Acct. no. 14958
BIC: GENODEF1GRT
IBAN: DE09 740697440000014958