We are looking forward to your call
+49 (0)8585 / 96050
Info for Your Stay
Be sure to book early for health & beauty extras!
Sometimes high demand makes it difficult to accept dates on short notice.
Therefore, pre-book before your arrival date and you’ll be sure to find your dates available upon arrival.
Arrival:
On the day of arrival, your reserved room will be ready for you beginning at 2:00 p.m. or at another pre-arranged time.
Departure:
On the day of your departure, we request that you vacate your room by 10:30 a.m.
Parking area:
Directly adjacent to the hotel for your use at no charge.
Smoking:
All of our rooms and restaurant areas are non-smoking premises.
Methods of payment:
Settling the bill is due by departure at the latest.
You can pay with cash, Visa or EC-card. A pre-payment transfer of funds is also possible.
Did you know about our regular guest rebate?
After the 5th stay of more than 3 days at the hotel, you’ll receive a special 5 % rebate. After the 10th stay, the price per night will be reduced by 10 %, after the 15th stay by 15 %.
Relaxing in our wellness & beauty oasis included!
Swimming pool – open for you daily starting at 7:00 a.m. · Sauna – daily starting at 1:30 p.m.
- Swimming pool with massaging jet sprays and counter current device
- Finnish sauna the classic sauna experience at ca. 90° heat
- Coloured light bio-sauna gentle warmth up to 60° with alternating coloured light
- Aromatic steam bath relaxing gentle warmth with aromatic experienc
- Sea salt therapy grotto 30° warm with relaxing sea air, refreshes the skin and cleans the breathing passages
- Relaxation area furnished with the latest relaxation loungers and soothing background musi
- Rainfall-style shower and waterfall shower experience tingling revitalisation softly or intensely after your sauna infusion
- Kneippism possible with water hoses in the sauna area
FOR A FEE
| Whirlpool bath in indoor pool area for ca. 20 min. | 2.00 Euros |
| Aromatic steam bath in indoor pool area for ca. 30 min. | 2.00 Euros |
Separate wellness offers/practices – please request wellness brochure.
In-house rentals
Happy to rent for a fee to our athletic guests
Mountain bike, 5.00 Euros (per day)
Nordic walking poles, 2.00 Euros (per day)
Snowshoes + poles, 5.00 Euros (per day)
E-bike, per hr. 3.50 Euros
half day 12.00 Euros
whole day 18.00 Euros
Travel coverage:
No problem completing our travel coverage.
With your transfer
- of 12.00 Euros per person up to five nights and
- an additional 2.00 Euros per person for every additional night
you are protected against such cancellations.
Confirmation deadline up to 14 days after receipt of the booking confirmation.
Travel coverage goes into effect under the following circumstances:
- In case of illness before the beginning of your trip (including children and spouses)
- In case of death in the immediate family
- In case of accident before or during the journey
- No-fault delay of the journey due to road blocks or natural catastrophe
We request a written confirmation of all stated reasons for cancelling your trip (confirmation by doctor, civic officials, police, etc.) to avoid a cancellation fee.
Please transfer funds to this account:
Raiba Grainet
Bank routing no.: 74069744
Acct. no.: 100014958
BIC: GENODEF1GRT
IBAN: DE 09 740697440000014958
Account holder: Paster Helmut
You can take out a trip cancellation policy for the apartments – you’ll receive the forms with your booking confirmation.